Privacy Policy

This Privacy Policy explains how Nail Store by Nailicious ("we", "us", "our") collects, uses and protects your personal information when you use our website and booking system.

1. Information We Collect

When you register or make a booking we collect:

• Your full name, phone number, and email address
• Appointment details (service, date, time, notes)
• JazzCash payment screenshot uploaded for advance verification
• Optional: date of birth (for birthday offers)
• Reviews or feedback you submit voluntarily

2. How We Use Your Information

• To confirm and manage your appointments
• To contact you via WhatsApp or call about your booking
• To send appointment reminders (WhatsApp)
• To display your booking history in your dashboard
• To publish reviews you submit (after moderation)
• To improve our services based on aggregate feedback

3. Payment Information

We accept advance payments via JazzCash. We do not store card numbers or banking credentials. The payment screenshot you upload is used solely to verify that the advance has been received. It is stored on our secure server and visible only to the studio owner.

4. Data Sharing

We do not sell, rent, or share your personal information with third parties. Your data is only accessible to the studio owner (Aqsa) for appointment management purposes. We do not use third-party analytics, advertising networks, or tracking pixels on this website.

5. Data Retention

Your account and booking data is kept for as long as your account remains active. You may request deletion of your account and associated data at any time by contacting us on WhatsApp.

6. Cookies

Our website uses a single session cookie to keep you logged in during your visit. We do not use advertising or tracking cookies. No personal data is stored in cookies.

7. Security

Passwords are stored using industry-standard bcrypt hashing. All forms are protected against CSRF attacks. Uploaded files are stored outside the web root and served through access-controlled paths.

8. Your Rights

• Access the personal information we hold about you (via your dashboard)
• Request correction of inaccurate data
• Request deletion of your account and all associated data
• Withdraw consent to hold your data at any time

To exercise these rights, contact us on WhatsApp or phone.

9. Contact Us

For any privacy questions or requests: